Most questions can be answered instantly here.

For everything else use the contact links below.

  • Where is my rebate/ when will I receive it?

    Please use the rebate tracker below to see when your rebate payment will be received.

    Get rebate status
  • I entered the wrong order number, how do I update it?

    Please follow the link below to update your Amazon order ID number..

    Update order number
  • Can I use a gift card to buy the item on Amazon?

    Yes. You can use a gift card or any other valid payment method to buy the item.

  • How do I update the name on my account?

    To update the name on your account, simply click the profile link below.

  • I want to cancel or return my order, what do I do?

    You can return or cancel an order with no impact your Rebaid account if you self-cancel your rebate using the link below.

    Cancel Rebate
  • How do I increase my monthly redemption limit?

    New accounts have a 10 redemption limit. After 5 weeks and once you have redeemed at least 2 offers your monthly limit increases to 50.

  • Can I change my pending rebate to direct deposit?

    Once a rebate redemptions is completed, it goes into our payment system cannot be changed.

  • I tried to redeem an offer but it sold out right away.

    For the best chance of getting a desirable free offer, keep refreshing the page at the release time and quickly click redeem, then quickly click next.

  • An item I already redeemed is available again, can I buy it?

    Yes, you can redeem any item that is displayed on Rebaid when signed in. If you are not eligible to redeem an offer, it won’t be displayed ot you.

  • Why was my redemption cancelled?

    Redemptions are cancelled if the Amazon order number is not submitted within 2 hours of redeeming an offer.

  • Why was my redemption voided?

    Redemptions are voided if the Amazon order was cancelled, refunded or an invalid order number was entered.

  • I live outside the U.S. can I still redeem offers on Rebaid?

    No, at this time we can only send rebate payments to individuals located in the United States.

Don’t see the answer to your question? Contact us by email or schedule a call.